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  Public Ticket #2716166
Installation of the theme
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Comments

  • Soucaneau started the conversation

    Hi, 

    I just bought your theme, and i can't install it on my website that im building on wordpress.com. I don' see what is the probleme. This is the first time i'm working with a premium theme. Every time i select the zip document to charge it on my site, i have no message and it don' work. Can you help ? 

    Thanks

    Attached files:  Capture d’écran, le 2021-03-10 à 15.10.01.png

  •  68
    Ali replied

    Hello, thank you for your purchase. Kindly unzip the zip file you downloaded from ThemeForest, you will see the Theme folder. Kindly use the timenews.zip in Theme folder for installation.

    Thanks.

  • Soucaneau replied

    Hi, it still doesn't work. 

    Is there any difference if i have wordpress.com or wordpress.org ? 

    I have wordpress.com with a standard plan, is oke or do i have to upgrade ? 

    Thanks for your answers. 

  •  68
    Ali replied

    Hello, so kindly give us your dashboard account, we will try. Thanks.

  •   Soucaneau replied privately
  •  68
    Ali replied

    Hello, we have installed the TimeNews on your site: https://snh.2c6.myftpupload.com/


  • Soucaneau replied

    Thank you for your help. 


  • Soucaneau replied

    Hi, 

    I need your help for something. While i import the demo, several errors were displayed. At this moment, the highlight images are not appearing. In the header of the site, i would like to pute the menu and the categories in lenght and that it take the entire lenght of the header. Thanks for your help. 

    I put an example in PJ. 

    Thank you. 


    Attached files:  Capture d’écran, le 2021-03-12 à 08.17.22.png

  • Soucaneau replied

    Hi, i have another request please. 

    I trying to install the TimeNews Core plugin, but it doesn't work. When i do it, it block the wordpress site. 

    Can i continue the modifications without this plugins ? And i as i said, the featured image doesn't appear on the cover page. 

    Thanks for your help. 

    Thanks. 

  •  68
    Ali replied

    Hello, please set the thumbnail for each post, it will show on your homepage.


    Attached files:  screenshot-snh.2c6.myftpupload.com-2021.03.15-16_22_50.png