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  Public Ticket #1727296
Demo
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  • endritmaci started the conversation

    I want to have the full demo installed of TimeNews theme. Is that possible? If not how I can activate all the parts that are in the theme preview?

  •  6
    Ali replied

    Hello, thank you for your purchase.

    For the demo site, you can use TimeNews Demo Import plugin. Kindly view this guide:

    http://alithemes.com/documents/timenews/#sec6


    If you need more support, kindly contact our supporter via Skype: manhhieu029, he will help you.

    Best regards,

  • endritmaci replied

    I am trying to reach your supporter via Skype but he is not responding.
    It shows me An error occurred while fetching file from: http://....../wp-content/plugins/TimenewsDemoImport/demo-content/default/default.dat! while I tried to upload the demo.

  •  6
    Ali replied

    Hello, kindly give me the account to login to dashboard, I will try. Thank you.

  •   endritmaci replied privately
  •  6
    Ali replied

    Hello, I've logged in. But I received same error. So, kindly give me the hosting account, I need check your hosting. Thank you.

  •   endritmaci replied privately
  •  6
    Ali replied

    Hello, we have checked your site, and the good news is it worked.
    There are 2 issues here:
    1. You have installed the wrong package. You need to extract the downloaded file from the themeforest, then go to the Theme folder, and use the timenews.zip file to install.
    2. It seems that your hosting does not accept .dat files, this file is needed in demo import package. Therefore, please use the plugin in the attachment below.

    Best regards,


    Attached files:  TimenewsDemoImport.zip

  • endritmaci replied

    Hello.

    I am posting now my posts but during the creation of new posts, my sidebar moved to the end of the home page. Is there any way to fix it. Have a look to www.nskaj.al

  •  6
    Ali replied

    I have visited your site, but I do not see any problem with the sidebar, it shows normal. Kindly give me the screenshot.

    Attached files:  screenshot-nskaj.al-2018.10.jpg